Should HG allow PB to release theRRT rules to theKS backers?

[Jorel]

A simple poll, yes or no. Do you think that Harmony Gold should allow Palladium to release some form of official rules for Robotech RPG Tactics to the Kickstarter Backers who paid for them over a year ago? At that time when the backers paid to fund the creation of Robotech RPG Tactics were told the estimated delivery for those rules would be December 2013. It is now looking like it will be June 2014 and manufacturing hasn't begun. Whether or not they release the game in time for GenCon they could still release the rules to the backers to allow them to play test the rules and get used to the game with stand ins or tokens. If you are an actual backer, I'd appreciate if you state your case below. If you support this idea and you would consider signing a petition to Harmony Gold to motivate them to release the rules to the backers comment below and we'll get something moving. If no one supports this idea...than I think that says it all. I'm just wondering where others stand and whether I'm alone in thinking they may listen to enough backers, whether happy or not, who would like to see the rules we paid for over a year ago.

Edit: To the forum staff, please leave this in the All Things Palladium forum. I put it here because I feel it applies to all things Palladium in that it affects every Palladium fan and customer even if they aren't a part of Robotech or RRT community. There could one day be a Rifts RPG Tactics if this is successful and depending on how this all shakes out will depend if people want to back that as well as this current KS or not...

[Giant2005]

http://damommasboyz.com/sodapop/rtkick/ ... iew-v2.pdf

[Jorel]

more detailed than the minimal amount they have provided which has likely changed in the year since we've seen that

[The Galactus Kid]

I do not. I think the rules should come out with the game.

[Jorel]

so do you think they should do anything for the backers to make up for missing the estimated deadline by so much?

[BuzzardB]

so do you think they should do anything for the backers to make up for missing the estimated deadline by so much?

How late are they? (I am not a backer) I don't think any of the many kickstarters I have backed were on time.

[Jorel]

they told backers they may see product as early as October 2013 almost as soon as the KS ended and they knew how much money they had taken in and roughly how many thousands of game pieces they would have needed to make. They led backers on to believe the game was near completion in May 2013. The Estimated delivery was December 2013. Now they have broken up the delivery into 2 waves and the first one has yet to begin actual production. We don't know when it will deliver because they are still figuring out molds and such. Yet they were confident enough to tell all the backers we may see product in October 2013 and we have been waiting ever since and because we were mislead, a lot of us are not very patient like we would have been were all the cards on the table when the KS closed.

[The Galactus Kid]

so do you think they should do anything for the backers to make up for missing the estimated deadline by so much?

As a backer, I think they are complying with their obligations through Kickstarter (including striving to meet the deadline and making backers aware when deadlines would not be met) so I don't think they should have to deliver anything abvove and beyond the promised product.

If it is something that Palladium and Ninja Division want to do as a sign of good faith to the community, good on them, but I don't feel tha it is necessary. I will get what I paid for either way.

[Jorel]

They are complying with their obligation but they have done a number on the possibility of growing the fan base, both by ignoring the KS comments pages and the backers themselves mostly. They should do something to try resurrect this endeavor which has been causing more strife than goodwill in the community from what I can see. They could do something to make up for all the stuff they haven't been doing right. It wouldn't have been impossible for them to continue a dialog with the backers, but they have chosen not to.

[Shark_Force]

if you want harmony gold to do something, shouldn't you be starting this on the harmony gold site?

i somewhat doubt that harmony gold has anyone keeping an eye on things here.

[The Galactus Kid]

They are complying with their obligation but they have done a number on the possibility of growing the fan base, both by ignoring the KS comments pages and the backers themselves mostly. They should do something to try resurrect this endeavor which has been causing more strife than goodwill in the community from what I can see. They could do something to make up for all the stuff they haven't been doing right. It wouldn't have been impossible for them to continue a dialog with the backers, but they have chosen not to.

They have been more responsive than 90% of the kickstarters I've been a part of. I can see the frustration of many people, but that really isn't the question that was asked in this thread.

[Jorel]

They are complying with their obligation but they have done a number on the possibility of growing the fan base, both by ignoring the KS comments pages and the backers themselves mostly. They should do something to try resurrect this endeavor which has been causing more strife than goodwill in the community from what I can see. They could do something to make up for all the stuff they haven't been doing right. It wouldn't have been impossible for them to continue a dialog with the backers, but they have chosen not to.

They have been more responsive than 90% of the kickstarters I've been a part of. I can see the frustration of many people, but that really isn't the question that was asked in this thread.

I'd say thet are in the low 10% on communication and I have been in several similar KSs now. In my case Prodos, Battle Systems, Games & Gears all have been doing a better job of actually communicating with their backers both during and after, though Prodos isn't that much better than Palladium and they are also working with a much bigger IP (Fox). The Video Game Kickstarters are about the same with some giving constant updates even if there isn't much to talk about, or if it is to clarify on a delay and actually answer questions on the Kickstarter page. Palladium is the only company I have seen that refuses to address people in the comments sections of their own Kickstarter.

[Tiree]

I think they should. At least a 'Beta' PDF ruleset.

Why?

1. Typo's and Corrections
2. Game Balance and Corrections
3. Build Hype and Desire
4. Get Megaversal Ambassadors something to run with at Con's (even if they only have Paper Mini's they made themselves)

It's not like RRT Tactics have history, backstory, setting information. It's more like a Board Game ruleset. You lose a book, go to Hasbro, or whoever makes the game and download a PDF copy. It's an Instruction Manual.

[Pepsi Jedi]

I voted yes. No need to hold back and force people to wait if you have them ready now. If nothing else it'd give those that want it, the ability to get read up on the rules so they could play quicker when they get their product. I say 'quicker' because it's going to take quite a while to construct those things, even when they are in hand. Knowing the rules before hand can cut some time off the back end.

[Premier]

As a Freelancer who has been exposed to RRT in the PB office and at gaming conventions for its developments as well as a contributor on some of the RRT developments, from the beginning to current, I can say:

1. Asking HG/PB/ND to do more work than they are already doing to get RRT produced would only add another task to the congested busy bee pipeline. The corporate parties involved all want the product done ASAP, more than some might believe. Heck, PB can't even fill orders with Retailers until KS backers are fulfilled. Don't you think the RRT high-demand by retailers waiting and wanting to throw money at PB is a strong motivation to get this project done for PB as well? But doing it right is crucial as most RRT Backers don't want their product rushed nor does PB want a rushed product to represent this new and major endeavor.

2. Asking for pre-Rules to familiarize yourself with might be considered slightly premature as nothing is final until it is completed and distributed, imho. What I reviewed in the demo rule book, was very impressive and would be well worth a collectors item all to itself if your a fan of Robotech. However, the cost and work involved to prematurely distribute rules is not time effective nor does it bring the product any closer to completion, but it certainly can detract from it, let alone if there are any last minute edits or fine tuning before distribution. I would suggest that it is best to have canon official rules if your talking about "familiarizing" yourself with this game.

3. The PB staff have been extremely busy behind the scenes with RRT and I know they have all been handling RRT communications. Jeff, Wayne, Kevin and Alex have all been chest deep in RRT communication and handling on many levels. Just because all of the hard work and levels is not disclosed publicly doesn't mean that they are neglecting communication as I have witnessed Jeff sift and reply through tons of emails, RRT Backer comments and phone calls, plus continue to work on a boatload of RRT production. I have witnessed Wayne address RRT updates, concerns and issues in a professional manner and consistently enough for Backers to follow along. From what I have seen, once PB gets something newsworthy/definitive/approved to showcase to Backers, they show it. Even if it means staying late at work to get it together and posted.

I could go on, but I can't disclose everything nor can Palladium Books. The key is PB is hard at work to produce the best quality RRT product they can, not just to satisfy the Backers, but to continue to satisfy the Backers for a long time to come. This equates to more RRT players and competitions in the long term who will be competing against the RRT KS Backers.

[Jerell]

I'd say thet are in the low 10% on communication and I have been in several similar KSs now. In my case Prodos, Battle Systems, Games & Gears all have been doing a better job of actually communicating with their backers both during and after, though Prodos isn't that much better than Palladium and they are also working with a much bigger IP (Fox). The Video Game Kickstarters are about the same with some giving constant updates even if there isn't much to talk about, or if it is to clarify on a delay and actually answer questions on the Kickstarter page. Palladium is the only company I have seen that refuses to address people in the comments sections of their own Kickstarter.

I'm a backer on 6 different things on KS. Of those 6 I get the most communication from RRT. 4 of the 6 aren't even in the ballpark with the amount of RRT communication I get. Make what you will of it.

[Marcus]

As a Freelancer who has been exposed to RRT in the PB office and at gaming conventions for its developments as well as a contributor on some of the RRT developments, from the beginning to current, I can say:

1. Asking HG/PB/ND to do more work than they are already doing to get RRT produced would only add another task to the congested busy bee pipeline. The corporate parties involved all want the product done ASAP, more than some might believe. Heck, PB can't even fill orders with Retailers until KS backers are fulfilled. Don't you think the RRT high-demand by retailers waiting and wanting to throw money at PB is a strong motivation to get this project done for PB as well? But doing it right is crucial as most RRT Backers don't want their product rushed nor does PB want a rushed product to represent this new and major endeavor.

2. Asking for pre-Rules to familiarize yourself with might be considered slightly premature as nothing is final until it is completed and distributed, imho. What I reviewed in the demo rule book, was very impressive and would be well worth a collectors item all to itself if your a fan of Robotech. However, the cost and work involved to prematurely distribute rules is not time effective nor does it bring the product any closer to completion, but it certainly can detract from it, let alone if there are any last minute edits or fine tuning before distribution. I would suggest that it is best to have canon official rules if your talking about "familiarizing" yourself with this game.

3. The PB staff have been extremely busy behind the scenes with RRT and I know they have all been handling RRT communications. Jeff, Wayne, Kevin and Alex have all been chest deep in RRT communication and handling on many levels. Just because all of the hard work and levels is not disclosed publicly doesn't mean that they are neglecting communication as I have witnessed Jeff sift and reply through tons of emails, RRT Backer comments and phone calls, plus continue to work on a boatload of RRT production. I have witnessed Wayne address RRT updates, concerns and issues in a professional manner and consistently enough for Backers to follow along. From what I have seen, once PB gets something newsworthy/definitive/approved to showcase to Backers, they show it. Even if it means staying late at work to get it together and posted.

I could go on, but I can't disclose everything nor can Palladium Books. The key is PB is hard at work to produce the best quality RRT product they can, not just to satisfy the Backers, but to continue to satisfy the Backers for a long time to come. This equates to more RRT players and competitions in the long term who will be competing against the RRT KS Backers.

So the rules aren't even done yet?

[Jorel]

They still aren't having enough respect to actually communicate with the backers in the comments on the KS. It is the only KS I'm a part of that won't do that, but I've only been a part of 18 Kickstarters so far, and not hundreds.

[Premier]

As a Freelancer who has been exposed to RRT in the PB office and at gaming conventions for its developments as well as a contributor on some of the RRT developments, from the beginning to current, I can say:

1. Asking HG/PB/ND to do more work than they are already doing to get RRT produced would only add another task to the congested busy bee pipeline. The corporate parties involved all want the product done ASAP, more than some might believe. Heck, PB can't even fill orders with Retailers until KS backers are fulfilled. Don't you think the RRT high-demand by retailers waiting and wanting to throw money at PB is a strong motivation to get this project done for PB as well? But doing it right is crucial as most RRT Backers don't want their product rushed nor does PB want a rushed product to represent this new and major endeavor.

2. Asking for pre-Rules to familiarize yourself with might be considered slightly premature as nothing is final until it is completed and distributed, imho. What I reviewed in the demo rule book, was very impressive and would be well worth a collectors item all to itself if your a fan of Robotech. However, the cost and work involved to prematurely distribute rules is not time effective nor does it bring the product any closer to completion, but it certainly can detract from it, let alone if there are any last minute edits or fine tuning before distribution. I would suggest that it is best to have canon official rules if your talking about "familiarizing" yourself with this game.

3. The PB staff have been extremely busy behind the scenes with RRT and I know they have all been handling RRT communications. Jeff, Wayne, Kevin and Alex have all been chest deep in RRT communication and handling on many levels. Just because all of the hard work and levels is not disclosed publicly doesn't mean that they are neglecting communication as I have witnessed Jeff sift and reply through tons of emails, RRT Backer comments and phone calls, plus continue to work on a boatload of RRT production. I have witnessed Wayne address RRT updates, concerns and issues in a professional manner and consistently enough for Backers to follow along. From what I have seen, once PB gets something newsworthy/definitive/approved to showcase to Backers, they show it. Even if it means staying late at work to get it together and posted.

I could go on, but I can't disclose everything nor can Palladium Books. The key is PB is hard at work to produce the best quality RRT product they can, not just to satisfy the Backers, but to continue to satisfy the Backers for a long time to come. This equates to more RRT players and competitions in the long term who will be competing against the RRT KS Backers.

So the rules aren't even done yet?

That's not what I said Marcus. I do apologize if some how I implied they weren't within my post. What I was saying was until "the product" is officially done and at the printers/manufacturers, only then is it done in my personal opinion. The finished rule book was set out as a demo preview at Penguincon actually for those who came by the booth to peruse. However, taking the time to distribute copies to 5.3 K Backers in some form of medium or another would be a MAJOR endeavor that would require more resources via time from those who are already swamped to try and get this product out to those 5.3 K backers. Everyone has a boat load of work to do and they are doing it and then some. That was my point. Didn't mean to startle anyone and I hope my post is clear.

[Jerell]

So the rules aren't even done yet?

I thought I heard they were actually. Just that they were taking the time since they had it to make sure some rules were explained better.

Something I wish GW would have done with every edition after 2nd with 40k. I'll never forget the endless 40k rule debates some game nights, and people coming close to physical confrontations due to bad wording of the Tyranid drop pod things. You can go over rules often and still find something that needs improving, if that's what they're doing, since they have more time anyway due to production. I would say that's a wise move.

[Jorel]

posting up a barebones pdf for the backers to download via a backer only update is how most companies handle that

[Premier]

They still aren't having enough respect to actually communicate with the backers in the comments on the KS. It is the only KS I'm a part of that won't do that, but I've only been a part of 18 Kickstarters so far, and not hundreds.

I would not say nor imply that PB doesn't have enough respect, as they are very respectful and professional in their conduct and communication with RRT Backers. PB may not do it in the exact fashion or exact timely manner that every Backer would like to see exhibited, but PB is far from being non communicative or disrespectful, Jorel you know this.

[Jerell]

They still aren't having enough respect to actually communicate with the backers in the comments on the KS. It is the only KS I'm a part of that won't do that, but I've only been a part of 18 Kickstarters so far, and not hundreds.

Judging by some of the things I've seen, I don't blame them. I'd rather have them do something productive than spend the time to converse with @Rick, who I suspect will never be happy with this project.

[Premier]

So the rules aren't even done yet?

I thought I heard they were actually. Just that they were taking the time since they had it to make sure some rules were explained better.

Something I wish GW would have done with every edition after 2nd with 40k. I'll never forget the endless 40k rule debates some game nights, and people coming close to physical confrontations due to bad wording of the Tyranid drop pod things. You can go over rules often and still find something that needs improving, if that's what they're doing, since they have more time anyway due to production. I would say that's a wise move.

Jerell, I agree wholeheartedly and I think you understand my point. However I will also reiterate to those who are possibly confused that a complete rule book was at Penguincon for those who swung by the convention to peruse as well as some of the models. Now, "if" there are such final edits as you wished were done for the 40K I also hope PB catches them before publication and distribution.

"We want this to run smooth and by the numbers."

[Jorel]

they don't have to engage the jerks, but there are 5,342 that could frequent that place for info and maybe would engage Palladium positively that aren't the few loudest of the jerks. Just saying one loud obnoxious guy is reason enough to not engage or communicate the rest is hogwash. If that were the case no one would do anything because that loud persona is a part of every angle good and bad of every aspect of human life. We don't stay indoors cause someone might yell at us on the street. That is what you are suggesting. That Palladium avoid contact with potential customers and people that could build the community cause of a few rotten apples. That is a weak excuse.

[Jorel]

PB would have 5,342 proof readers if they respected the backers as I have seen other companies doing.

[Jorel]

but they don't so it will be riddled with the usual errors like where is says Physical Prowess (PS) in HU2 for over 20 yrs in the first description you encounter it.

[Premier]

posting up a barebones pdf for the backers to download via a backer only update is how most companies handle that

There are pros and cons to that for one that PB may not want to undergo nor need to undertake as they are already burdened with required tasks to get this product completed. Why add more tasks ( particularly unrequired task) to that which could delay the product release even further? (Rhetorical).

[Premier]

they don't have to engage the jerks, but there are 5,342 that could frequent that place for info and maybe would engage Palladium positively that aren't the few loudest of the jerks. Just saying one loud obnoxious guy is reason enough to not engage or communicate the rest is hogwash. If that were the case no one would do anything because that loud persona is a part of every angle good and bad of every aspect of human life. We don't stay indoors cause someone might yell at us on the street. That is what you are suggesting. That Palladium avoid contact with potential customers and people that could build the community cause of a few rotten apples. That is a weak excuse.

1. Who is a "jerk" and who is not? Simply because one expresses their concerns in a different fashion is not a definitive analysis of who should be answered and who should be avoided.

2. 5,342 that could frequent that place, but out of that number how many are already intelligently frequenting the Palladium Books website to get their updates as suggested? You act as if the 5342 are all lost in limbo. Not the case at all nor even close to sustain your implication.

3. Your staying indoors to avoid yelling from someone is not remotely the case nor is it relative to the point or topic at hand. Your implying as if Palladium Books has not publicly communicated and updated its production process at all to avoid a disgruntle person. Far from the truth.

4. Palladium is not avoiding customers not refusing to build its fanbase, it is promoting it and taking care of both sides of the fence (RPG table top pen and paper and miniature wargaming), but it is also focusing on completing products on both fronts (again Jorel you know this).

[Jorel]

My response was to Jerrells comment about @Rick.

[Giant2005]

They are complying with their obligation but they have done a number on the possibility of growing the fan base, both by ignoring the KS comments pages and the backers themselves mostly. They should do something to try resurrect this endeavor which has been causing more strife than goodwill in the community from what I can see. They could do something to make up for all the stuff they haven't been doing right. It wouldn't have been impossible for them to continue a dialog with the backers, but they have chosen not to.

They have been more responsive than 90% of the kickstarters I've been a part of. I can see the frustration of many people, but that really isn't the question that was asked in this thread.

I'd say thet are in the low 10% on communication and I have been in several similar KSs now. In my case Prodos, Battle Systems, Games & Gears all have been doing a better job of actually communicating with their backers both during and after, though Prodos isn't that much better than Palladium and they are also working with a much bigger IP (Fox). The Video Game Kickstarters are about the same with some giving constant updates even if there isn't much to talk about, or if it is to clarify on a delay and actually answer questions on the Kickstarter page. Palladium is the only company I have seen that refuses to address people in the comments sections of their own Kickstarter.

Palladium has over double the number of updates of any of the top 10 most successful Kickstarter projects.
They have been keeping us in the loop better than the most successful projects, so no they are not in the bottom 10%, they are literally more transparent than all of their rivals.

[Jorel]

It isn't updates. It is taking a few minutes a week to communicate with the backers that funded it so they don't feel ignored. And I mean in the comments, not as an update.

[Premier]

PB would have 5,342 proof readers if they respected the backers as I have seen other companies doing.

Jorel. Are you listening to what you are typing? Even if optimistically if all 5,342 Backers sifted through the "barebones pdf" rule book to offer their critics and suggestions, who at PB is going to literally read and sift through all of their replies/critics/retorts and overall communication back and forth to refine a more definitive rule book? That would require more play testing and indulging many many more pathways and ideas just to see if certain suggestions or critics were validated across the board of 5,342 alleged "proof readers". Wouldn't such an endeavor increase the delay in the already over-due product, just in this process alone?

And somehow YOU keep implying that by PB not doing what YOU personally feel YOU want them to do to appease YOUR eagerness to see more of the product that some how Palladium is disrespecting EVERY Backer. That is also not the case. Palladium Books respects its backers and has done so and will continue to do so. So please respect Palladium in return by not implying that they are some how disrespecting Backers simply because they have opted to professionally run Palladium Books Inc. different than what you personally would.

[The Galactus Kid]

I agree with chuck on pretty much everything he has said here

[Jorel]

You can misunderstand all you want. It isn't about what I want. It is good customer service.

[The Galactus Kid]

You can misunderstand all you want. It isn't about what I want. It is good customer service.

I don't disagree with you there. Look back at my second or third post in this thread. I mention that if it's something palladium wants to do for the community then they should, but I don't feel it is necessary since I didn't pay for an early release of rules. I paid for a complete game with rules to accompany the release. I think there are two different points being argued.

[Jorel]

The backers have been begging for the rules. With the game so delayed, seams like the least they could do. It is not about what I want.

[rosco60559]

I'm on the fence about the vote.
Yes it'd be a good way to get people into this with backers and local stores working together. Maybe even help start a FAQ to help iron out anything goofy by giving feedback.
No cause what ever we send back to help make an errata or FAQ has a fair chance of being ignored based upon the level of communication I've seen with the backers, their Facebook page and these forums.

Sorry if it sounds harsh about the communications, but I'm going on my own experience here. Over 6 weeks ago the question of what happens if parts are mia or miscast was brought up and pb has not addressed this. We have heard from ninja division and a third hand answer from another poster that has the ear of the big guys, just nothing from the source of how they want to handle it.

[Premier]

You can misunderstand all you want. It isn't about what I want. It is good customer service.

Let me get this correct. Are you implying that I am misunderstanding something when it is nearly every Kickstarter poster on this thread telling you that Palladium Books has communicated with its Backers more than any or most of their other Kickstarter ventures?

It is You that is suggesting Palladium Books further delay its overdue product by adding more processes that are un-required to a product that will clearly upset Backers even more. Palladium Books wants to avoid any further delays not increase them. By Palladium not overstretching their burdened resources by adding an un-required task to the boat and focusing its efforts on the delivery of a quality product is part of Good Customer service.

.

[Jorel]

I see repeated posts by freelancers, not a bunch of KS backers, and yes GK is both.

[Jorel]

Proof Palladium isn't properly communicating like they could be.

[Premier]

I see repeated posts by freelancers, not a bunch of KS backers, and yes GK is both.

What is your point with this statement so that I can have clarity as to its specific meaning or implication?

[Giant2005]

Proof Palladium isn't properly communicating like they could be.

This sounds like one of those situations where you have to sit a crying child on your knee and gently explain to them that the reason their puppy doesn't want to play with them anymore is because they keep torturing it. If they learned to treat it more respectfully, it would stop growling at them whenever they approached.

[Akashic Soldier]

To my fellow Robotech Backers who would request "the bare bones rules" for the game. You can find the link HERE.

I am quite happy with Palladium's communication, response to its fans and (following the most recent update) the product. Wayne (or was it Jeff?) assembled an entire squad of Pods in under an hour while managing phone calls. To me, that is a perfectly acceptable time for such a task. I look forward to the game's release.

[Jorel]

It isn't really something you need to spend a bunch of time or energy on. They could be posting more often in the KS comments, why not pass that message along.

[Jorel]

That doesn't give us Squadron numbers and amounts to build from

[The Galactus Kid]

I'm not saying that Palladium couldn't communicate more. I'm saying that I don't have any problem with the level of communication they have. I also don't see how that means Palladium should release the rules sooner.

[Jerell]

A just viewpoint, I must say.

[Premier]

Proof Palladium isn't properly communicating like they could be.

OK Jorel, your scrapping the barrel here.

Here is empiric evidence posted within your link that was posted by Palladium Book's Wayne Smith a short time ago(corrected) in retort to the communications and RRT issues:

This isn't Jeff, this is Wayne. I was nearby while Jeff was on the phone with you, and he was calm and polite the entire call, whereas you were rude and resorted to name-calling. He simply did not say the things you claim. We're sorry about the delay in delivering the rewards for this project, but it is coming, and soon. There is no question about whether we will deliver. If something were to happen that would cause us to be unable to deliver, we would, of course, offer refunds as Kickstarter's terms dictate. But that is not the case here; not even close. We'll deliver as promised, as soon as we can. Wave One will deliver in June or July, as we've said before. Wave Two by the end of the year, hopefully well before. Screaming and calling names won't speed up the process.

Mar 18 2014 on Update #135: Spartan Followup from the project Robotech® RPG Tactics™

.

So please stop trying to conjure a negative flag over Palladium Books with your misinterpreted implications. it is not helping the scenario at all. PB will deliver and will deliver quality.

[Jorel]

Proof Palladium isn't properly communicating like they could be.

OK Jorel, your scrapping the barrel here.

Here is empiric evidence posted within your link that was posted by Palladium Book's Wayne Smith literally 2 days ago in retort to the communications and RRT issues:

This isn't Jeff, this is Wayne. I was nearby while Jeff was on the phone with you, and he was calm and polite the entire call, whereas you were rude and resorted to name-calling. He simply did not say the things you claim. We're sorry about the delay in delivering the rewards for this project, but it is coming, and soon. There is no question about whether we will deliver. If something were to happen that would cause us to be unable to deliver, we would, of course, offer refunds as Kickstarter's terms dictate. But that is not the case here; not even close. We'll deliver as promised, as soon as we can. Wave One will deliver in June or July, as we've said before. Wave Two by the end of the year, hopefully well before. Screaming and calling names won't speed up the process.

Mar 18 2014 on Update #135: Spartan Followup from the project Robotech® RPG Tactics™

.

So please stop trying to conjure a negative flag over Palladium Books with your misinterpreted implications. it is not helping the scenario at all. PB will deliver and will deliver quality.

That is months old look at the date. You guys are hopeless.